Urban Outfitters Transforms Employee Financial Wellness with Payactiv

Meeting Employees’ Everyday Needs

Urban Outfitters recognized a challenge their workforce was facing. Many staff members faced a harsh reality: with the rising cost of living, essentials like bus fare, subway or gas money became daily obstacles, making it difficult to get to work and manage everyday expenses.

Urban Outfitters previously offered small employee loans to help bridge these gaps, but as the amount of requests for payday advances grew, they wanted to look into a more scalable and sustainable solution. The team decided to look into financial wellness solutions, particularly Earned Wage Access (EWA). With EWA, they saw a way to address these critical needs directly and empower their team members to access funds for transportation, childcare, food, and other essentials.

Finding a Partnership That Fits

Urban Outfitters needed to deal with the growing payday advance requests, but finding a solution that was easily integrated was a challenge. Payactiv proved to be the perfect fit, thanks to its pre-built integration with Urban Outfitters’ HCM software, eliminating concerns about integration, complicated setup, or data accuracy.

Another winning feature? Unlike other EWA providers that require paychecks to be rerouted through different accounts, Payactiv allows employees to keep their current direct deposit setup. This flexibility helps avoid disruptions in payroll processes and ensures a smoother user experience for employees.