Need help getting started?

If you have already enrolled in PayActiv, please sign-in to your account and access help from any screen, it will open detailed guides designed to help you use each feature and provide answers to frequently asked questions.

New users, to enroll and get started, please continue reading below.

What is PayActiv?

PayActiv is an employee financial wellness benefit that lets you take a pay advance before payday. You access the advance using the PayActiv mobile app, website, or ATM (only at select locations). In addition, PayActiv provides many services including bill pay, savings and budgeting tool, discounts, financial health counseling.

Who Can Enroll?

PayActiv is an employer-sponsored service, so only employees of businesses that offer PayActiv can enroll. If your employer does not offer PayActiv, you can contact us and we can follow-up with your employer about adding this service for their employees.

How to Enroll?

You can enroll using any one of the following methods;

  1. PayActiv mobile app
  2. Web browser
  3. SMS or text message
  4. Email or help phone line

Once you have downloaded the app or are at https://web.payactiv.com follow the on-screen steps, you will be asked to provide name, employee ID, mobile phone number, company name, email address and your mailing address.

If you haven't downloaded the app and do not have access to a browser you can text “enroll me” to 1-877-937-6966 and follow the instructions, or you can also email us your information at enrollme@payactiv.com, lastly you can also call the support line 1-877-937-6966 to get enrolled.

Enrollment is free, and takes 2 minutes. Once done, you are ready to sign-in and start using our services using the phone app or website https://web.payactiv.com

How to download PayActive Phone App?

The PayActiv app is available for both, Apple iOS and Android devices.


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Click here to download from the Apple iTunes store

Click here to download Android version from Google Play store.

If you have any trouble with the above links, simply search for “PayActiv app” in any search engine and you will find the links.

It is free to download and install.

Need personal help?

Our support team is eager to help you with any service-related questions. Contact us using this form or call 1-877-937-6966.

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