FAQ
For You
Everybody! Even if your employer isn’t enrolled in Payactiv, you can apply for the Payactiv card and receive your paycheck up to days early and use our savings tools, prescription discounts, and 1:1 financial counseling.
If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash.
Every pay period, you can access a portion of what you’ve already earned, up to 50%, and transfer to your card or bank account, or pick up cash from a Walmart Money Center. The maximum accessible amount is determined by employer settings.
Transfers to the Payactiv Card are instant 24/7/365.
Transfers to bank accounts and other debit/prepaid cards are completed within 48hrs. Card transfers can be made instant for $1.99/transaction.
Bank transfers made after 12:50 PM EST M-F are processed the next business day.
Payactiv is free to use if you direct deposit your paycheck to the Payactiv card. For everyone else, there’s a program fee of $1 on the day you use bank transfer, card load, cash access, Bill Pay, Uber, or Amazon. It covers all transactions until midnight Pacific Time that day. This fee is capped at $5 per pay period, even if you use Payactiv more than 5 days in a pay period.
Processing Fees: There’s a $1.99 processing fee for cash pickup at Walmart stores and instant deposit to cards other than the Payactiv card.
Free Services: Viewing your accessible balance and using Rx Discounts, Financial Counseling, and Savings features are free to use anytime for all users.
For Companies
Payactiv uses time and attendance data to provide earned wage access to employees. It works with existing systems and there’s no cost to the business in offering Payactiv services as an employee benefit.
Employers or designated payroll providers process payroll. Services within the Payactiv financial wellness program are independent of payroll and associated taxes.
Only employee name, employee ID, and clock-in clock-out information is needed.
Card
No. It is Visa prepaid debit card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from/by Visa U.S.A.
After you apply in the app or online, you can use the virtual card immediately. The physical card will arrive by mail in 5 to 7 business days.
Zero. There is no activation fees, monthly fees, inactivity fees, or other hidden fees.
Anyone with a valid U.S. social security number who is 16 years or older may apply for the payroll card if their employer offers it.
The main difference is that the payroll card is issued through employers to disburse employees’ paychecks while the prepaid card is available directly to consumers via our website. The functionality of the cards is essentially the same.
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