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How Payactiv Impacts Financial Wellbeing of Working Americans

Every year, to measure impact, we ask our users what Payactiv means to them

As a Financial Health Network leader, Payactiv regularly measures our impact using survey-based data, and industry toolkits such as the “Financial Health Score Toolkit.”

55%

tell us they can't live without it

45%

say thank you for being there for me

55%

tell us they can't live without it

45%

say thank you for being there for me

Last year, when COVID arrived, the pains America felt were like chest pains, demanding everyone’s attention. 

By March 17th, nearly 1/3 of ours saw their hours reduced

4 in 5 worried about loss in income
80%
2 in 3 expected to go to payday lenders
75%
82% were more worried about financial issues than their health
58%
58% saw their expenses increase during this time
58%
6 in 10 had no paid leave
60%
100% exhausted their savings
100%

Workers’
livelihoods
were on the line

Business owners’ livelihoods
were also on the line

We knew that workers and businesses would be relying on us to keep the financial lifeline going for their families.

  • For 75 days, we waived fees for all users, including those on the front lines in hospitals, senior living, food service, and delivery businesses.
  • We provided instant relief of $100 to $200 if the need was dire, with no questions asked and no requirement for repayment.
  • We created the Payactiv ACCESS Foundation, a nonprofit organization to help alleviate financial hardship with 100% of donations going directly to workers and families in these trying times.

Together with our partners, we reached even more workers.

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We offered small business assistance through our partnership with Paychex. Read full story...

Through our partnership with OnShift, we introduced a financial relief program to assist over 175,000 post-acute care and senior living employees and their families.

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We partnered with Visa Direct to get funds to workers when they need them most, through an ATM system that’s widely available, accessible, and reliable.

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We partnered with Murphy USA Gas to provide discounts for Payactiv card users at over 1,400 locations across the nation.

We moved money where it was needed most.

When the streets of New York City were empty and thousands of taxi cab drivers had no way to generate income, New York got creative and asked their out-of-work taxi drivers to deliver food and medicine to people across the city. Thousands of NYC cab drivers returned to work in this new capacity. Payactiv worked with multiple NYC agencies and innovated a solution to deposit earnings of these drivers every Wednesday in their bank accounts. The heartbeat of the city slowly but steadily returned.

Resuscitating America

What we learned by serving millions in 2020

Payactiv has ...

saved $400 million in penalties and fees

for 2 million hourly workers

and saved $1 billion in turnover costs
for 1,500 companies
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But what matters to us is ...

1 more person no longer worried sick about bills
1 more family can afford both diapers and groceries
1 more business that stands out by committing to employee wellness
and the 80 million more people who need the service their employers can provide with Payactiv

Payactiv makes the economy
work for everyone

Every dollar workers don’t use for fees and penalties is one they can spend building
the life they want for themselves and their families. Which benefits us all.

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Let’s work together

Get in touch to request a demo for your company.

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Join the community that’s making a difference

Payactiv is the safest, most consumer-friendly EWA provider in the market, and the first and only solution with an approval order from the CFPB*.

We work every day to empower more people to participate in the economy they helped create- so everyone can flourish. That work is fueled by our commitment, as both a Public Benefit Corporation and certified B Corp, to meet the highest standards of public transparency, legal accountability, and fair and transparent pricing.

2 The CFPB Approval Order relates only to Payactiv’s Payroll Deduction EWA Programs and not to all Payactiv products or services. The Approval Order is a public document, and may be reviewed here.